Privacy policy

Privacy & Transparency

Privacy Policy

Your privacy deserves thoughtful care. Learn how we collect, use, protect, and manage personal information throughout your shopping experience.

LAST UPDATED · OCTOBER 13, 2026

We respect your privacy and are committed to protecting your personal information. This Privacy
Policy explains how information may be collected, used, disclosed, retained, and protected when you visit our website, create an account, place an order, or contact us.

This policy applies to customers and visitors in the United States. Your privacy rights may vary
depending on your state of residence and applicable law.

Our Commitment
Privacy & Care
Responsible information handling
Your Choices
Access & Control
Subject to applicable privacy laws

01 Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide

  • Name and email address.
  • Shipping and billing addresses.
  • Telephone number.
  • Account login information.
  • Order details, purchase history, and product preferences.
  • Communications, reviews, return requests, and customer-service records.
  • Promotional preferences and survey responses.
  • Other information you choose to provide.

Payment Information

Payment transactions are processed by third-party payment providers. We may receive limited
payment-related information, such as payment status, card type, billing address, and the last digits
of a payment card. We do not normally store or have access to complete payment-card numbers.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

  • IP address.
  • Browser type, device type, operating system, and device identifiers.
  • Pages viewed, links clicked, search activity, referring pages, and time spent on the website.
  • Approximate location derived from an IP address.
  • Cookie identifiers and advertising or analytics identifiers.
  • Website performance, error, and security information.

Information from Other Sources

We may receive information from payment processors, shipping carriers, fulfillment providers,
fraud-prevention services, analytics providers, advertising partners, social-media platforms, and
other service providers, subject to their policies and your settings.

02 How We Use Your Information

We may use personal information for legitimate business purposes, including to:

  • Process, confirm, fulfill, deliver, return, and refund orders.
  • Provide customer support and respond to requests.
  • Create and manage customer accounts.
  • Send order updates, service messages, and important notices.
  • Personalize and improve our website, products, services, and customer experience.
  • Analyze website traffic, performance, and customer behavior.
  • Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
  • Maintain business records and comply with tax, accounting, legal, and regulatory obligations.
  • Protect our rights, customers, systems, and business operations.
  • Send promotional communications where permitted by law and consistent with your choices.
  • Measure and improve marketing and advertising performance.

03 How We Disclose Information

We may disclose personal information when reasonably necessary to operate our business, including to:

  • Payment processors and financial-service providers.
  • Shipping carriers, fulfillment providers, and delivery services.
  • Website hosting, cloud storage, security, and technical providers.
  • Analytics, advertising, and marketing providers.
  • Customer-support and communication providers.
  • Professional advisers, insurers, auditors, and legal service providers.
  • Government authorities or other parties when required by law or necessary to protect rights and safety.
  • A buyer, successor, or other party involved in a merger, financing, restructuring, acquisition, or sale of all or part of our business.

These parties may process information to provide services to us or as otherwise permitted by their
terms and applicable law.

We do not sell or rent personal information for money. However, some state privacy laws may
define certain disclosures involving advertising cookies or similar technologies as a “sale,” “sharing,”
or processing for “targeted advertising,” even when no money is exchanged. Where applicable, you
may opt out as described in this policy.

04 Payment Information

Payment transactions are processed through third-party payment providers. These providers handle payment information according to their own privacy policies and security standards.

We recommend reviewing the privacy policy of the payment provider presented at checkout. We are not responsible for a payment provider's independent privacy practices, subject to applicable law.

05 Cookies & Tracking Technologies

We use cookies, pixels, tags, local storage, and similar technologies to:

  • Remember preferences and maintain shopping-cart functionality.
  • Keep accounts secure and help prevent fraud.
  • Understand website traffic and customer behavior.
  • Improve website performance and functionality.
  • Measure marketing and advertising performance.
  • Provide or measure interest-based advertising where permitted.

You can manage cookies through your browser settings and, where available, our cookie or privacy
preference controls. Disabling cookies may prevent certain website features from functioning
properly.

Where required by applicable law, we will recognize supported browser-based opt-out preference
signals, such as Global Privacy Control, as a request to opt out of qualifying sales, sharing, or
targeted advertising for the browser or device sending the signal.

06 Marketing Communications

If you consent to receive promotional emails or text messages, you can withdraw consent at any time by using the unsubscribe link in an email, following the instructions in a text message, or contacting
us through the information provided on our website.

Even if you opt out of promotional messages, we may continue sending transactional or service
communications relating to orders, accounts, security, or policy updates.

07 Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal
information from unauthorized access, destruction, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. We cannot
guarantee absolute security. You are responsible for protecting your account credentials and should contact us if you suspect unauthorized activity.

08 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described
in this policy, including completing transactions, maintaining business and tax records, resolving
disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

Retention periods vary depending on the type of information, the nature of our relationship, legal
requirements, and operational needs. When information is no longer reasonably required, we may
delete, de-identify, or securely dispose of it.

09 Your Privacy Rights

Depending on your state of residence and whether applicable law covers our business, you may have the right to:

  • Confirm whether we process your personal information.
  • Request access to personal information we maintain about you.
  • Obtain a portable copy of certain personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to legal exceptions.
  • Opt out of the sale or sharing of personal information.
  • Opt out of targeted advertising or certain profiling.
  • Limit certain uses or disclosures of sensitive personal information, where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal a decision we make regarding a privacy request.
  • Receive equal service and not be unlawfully discriminated against for exercising a privacy right.

To submit a privacy request, contact us using the information provided on our website. Please
describe the right you wish to exercise and provide enough information for us to identify and verify
the request.

We may ask for additional information to verify your identity and protect your account. You may use an authorized agent where permitted by law, but we may require proof of authorization and identity
verification.

We will respond within the period required by applicable law. If we deny a request, you may ask us to appeal the decision by contacting us through the same method and stating that you are submitting a privacy appeal.

10 California Privacy Notice

If the California Consumer Privacy Act, as amended, applies to our business, California residents may have rights to know, access, correct, delete, and obtain information about the categories of personal information collected, the purposes for collection, and the categories of third parties receiving the
information.

California residents may also have the right to opt out of the sale or sharing of personal information
and to limit certain uses of sensitive personal information, where applicable.

We will not unlawfully discriminate against a California resident for exercising an applicable privacy
right.

If we use personal information in a manner that qualifies as selling or sharing under California law,
an applicable opt-out method will be made available through our website. Supported Global Privacy Control signals will be processed as required by law.

11 Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13 without verifiable
parental consent. If we learn that we have collected such information, we will take reasonable steps
to delete it as required by law.

A parent or guardian who believes a child has provided personal information may contact us through the information provided on our website.

12 Third-Party Links & Services

Our website may contain links to third-party websites, social-media platforms, applications, or
services.

We are not responsible for the privacy, security, content, or practices of third parties acting
independently from us. We encourage you to review their privacy policies before providing personal
information.

13 Do Not Track

Some browsers offer a “Do Not Track” setting. Because no uniform industry standard applies to all
Do Not Track signals, our website may not respond to them.

This is separate from legally recognized opt-out preference signals, such as Global Privacy Control,
which we process where required by applicable law.

14 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or
legal obligations.

Changes will be posted on this page with an updated revision date. If a material change requires
additional notice or consent under applicable law, we will provide it.

15 Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us
through the contact information provided on our website.

When contacting us, include enough information to identify your request. Do not send complete
payment-card numbers, government identification numbers, passwords, or other highly sensitive information through unsecured channels.

Related Store Policies
For additional information about your shopping experience, please review our related policies.

Thank you for placing your trust in us. We are committed to handling your information with care and
transparency.